Privacy Policy

At Telos Bet, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our website and services. By accessing or using Telos Bet, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

  • Account Registration: Name, email address, date of birth, telephone number, and mailing address (if provided).
  • Verification Data: Identity documents (e.g., government ID), proof of address, and payment details (credit card number, billing address) used to verify your identity and comply with legal requirements.

1.2 Usage Data

  • Site Activity: Pages viewed, links clicked, time and date of your visits, session duration, referral URLs.
  • Betting Activity: Sports preferences, bet history, stake amounts, odds accepted, and other gameplay metrics.

1.3 Device & Technical Data

  • Device Information: IP address, browser type and version, operating system, device model.
  • Log Data: Server logs, error reports, and diagnostic data collected automatically.

1.4 Cookies and Tracking Technologies

  • Cookies: Small text files stored on your device to recognize you when you return, remember preferences, and enable secure login.
  • Web Beacons & Pixels: Tiny graphic images or scripts that collect information about your online activities (e.g., ad impressions, email openings).

2. How We Use Your Information

  • Service Delivery: Create and manage your account; facilitate deposits, withdrawals, and customer support.
  • Personalized Recommendations: Power our AI analytics engine to suggest bets tailored to your preferences and behavior.
  • Communication: Send service-related updates, promotional offers (with your consent), and notifications.
  • Security & Compliance: Verify identity, prevent fraud, comply with regulatory and legal obligations.
  • Analytics & Improvement: Analyze usage patterns, optimize our platform, and develop new features.

3. Legal Bases for Processing

  • Contractual Necessity: Processing required to perform our agreement with you (account management, bet placement).
  • Legitimate Interests: Improving platform security, fraud prevention, direct marketing (where permitted).
  • Consent: For marketing communications and non-essential cookies; you may withdraw consent at any time.
  • Legal Obligation: Compliance with financial regulations, anti-money laundering (AML), and know-your-customer (KYC) requirements.

4. Sharing Your Information

  • Service Providers: Payment processors, identity verification vendors, analytics and hosting partners—only as necessary to deliver our service.
  • Regulatory Authorities: Law enforcement, gaming authorities, or courts when required by law or to protect rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets; you will be notified of any material change in ownership.
  • Aggregated & Anonymized Data: For research and reporting; this data cannot reasonably identify you.

5. Cookies & Opt-Outs

  • Essential Cookies: Required for core functionality (login, security).
  • Performance Cookies: Measure site performance and usage; may be disabled via browser settings without affecting basic functions.
  • Advertising Cookies: Used by third parties to deliver personalized ads; opt-out links provided in cookie banner or via industry opt-out tools.

6. Data Security

We implement industry-standard measures to safeguard your data, including encryption (TLS), secure data storage, and regular security audits. However, no online transmission is 100% secure; use strong, unique passwords and report any suspicious activity immediately.

7. Your Rights

Under applicable data protection laws (e.g., GDPR), you may:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete information.
  • Erase your data (subject to legal and contractual obligations).
  • Restrict or object to certain processing activities.
  • Port your data in a structured, machine-readable format.
    To exercise these rights, contact us at [email protected].

8. Children’s Privacy

Telos Bet services are intended for users 18 years or older (or the legal age for wagering in your jurisdiction). We do not knowingly collect personal data from minors. If you believe we have information about a minor, please contact us to request deletion.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards (standard contractual clauses, data transfer agreements) to protect your data in accordance with this policy.

10. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or services. When we make material changes, we will notify you by posting a prominent notice on our site or sending an email. The “Last updated” date at the top reflects when changes took effect.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

Thank you for trusting Telos Bet with your data. We are committed to protecting your privacy and providing a secure, transparent experience.