Contact Us
We’re committed to providing you with the best possible support. Whether you have questions about our AI predictions, need help setting up your account, or simply want to share your feedback and ideas, our friendly team is here for you.
Support Channels
Email Support
- General Questions: [email protected]
- Technical Assistance: [email protected]
- Partnerships & Affiliates: [email protected]
- Press & Media Inquiries: [email protected]
We aim to reply to all email requests within 24 hours on business days.
Phone Support
- Customer Service (Mon–Fri, 09:00–18:00 CET): +46 8 123 456 78
- After-Hours Emergency Line: +46 70 987 6543
Our phone team can help you troubleshoot account issues, walk you through our AI tools, or answer any quick questions.
Live Chat
Click the chat icon in the bottom right corner of your screen to connect instantly with one of our support specialists.
- Availability: 24/7 real-time assistance
- Ideal For: Quick questions, guidance on placing your first bets, or live-odds updates
Send Us a Message
Have something specific to ask? Fill out the form below and we’ll get back to you as soon as possible.
| Field | What to Include |
|---|---|
| Full Name | Your first and last name so we know who’s reaching out. |
| Email Address | Your best contact email for our reply. |
| Subject | A brief summary of your request or issue. |
| Message | Detailed description—screenshots or account IDs help! |
Submit your message through our secure portal, and expect a personalized response from our team within one business day.
Office Location
Telos Bet Headquarters
Storgatan 15
111 23 Stockholm
Sweden
Feel free to drop by during our office hours (Mon–Fri, 09:00–17:00 CET) for a face-to-face chat about partnership opportunities or a demo of our platform.
Frequently Asked About Support
- When will I receive my welcome bonus?
Bonuses are credited instantly after you complete registration and verify your email. - How do I report a bug?
Use “Technical Assistance” in the email section above, and include as much detail as possible (screenshots, browser version). - Can I upgrade or cancel my plan?
Yes—log into your account, go to Subscriptions, and choose “Upgrade” or “Cancel.” For billing questions, email [email protected]. - Where can I find tutorials?
Visit our Help Center for step-by-step guides, video walk-throughs, and best-practice articles.
Connect on Social Media
Follow us for the latest news, exclusive promotions, and expert insights:
- Twitter: @TelosBet
- Facebook: Telos Bet Official
- Instagram: @TelosBet
- LinkedIn: Telos Bet